Description

Case management is a process by which consumers are supported in negotiating for services that they need and desire. It is a person-oriented approach that responds to clients' individual needs for assistance rather than the needs of the service system.

This technology is designed to teach case managers any, or all, of four essential activities: planning for services, linking clients to services, advocating for service improvements, and connecting with clients. Each activity can be taught independently of the others, allowing trainers to tailor the technology to their specific training needs.

Training Package Contents

• Trainer Orientation Guide view excerpt
• Training Modules (6 books)
• Reference Handbooks (6 books) view excerpt
• Overhead Transparencies (30 transparencies)
• Audiotape (approximately 12 minutes)
• Videotape (approximately 2 hours)

NOTE: CDs with broken seals or evidence of tampering are not returnable.

Citation: Cohen, M., Nemec, P., Farkas, M., & Forbess, R. (1998). Training technology: Case management. Boston: Boston University Center for Psychiatric Rehabilitation.

If you are interested in Consultation/In-Service Training about how to best use these training materials in your program or agency, please contact:

Marianne Farkas, Director of Training, mfarkas@bu.edu
Rick Forbess, Associate Director of Training, rforbess@bu.edu

Table of Contents

• Introduction
• Connecting with Clients
• Planning for Services
• Linking Clients to Services
• Advocating for Service Improvements
• Conclusion

Mikal Cohen, PhD, was associate executive director at the Center for Psychiatric Rehabilitation and research associate professor of rehabilitation counseling at Boston University. Dr. Cohen developed psychiatric rehabilitation and case management training technology and wrote numerous journal articles, books, book chapters, and monographs.

Patricia Nemec, PsyD, is an internationally recognized trainer in psychiatric rehabilitation, and was the director of the academic specialization in psychiatric rehabilitation at Boston University (now closed). She has played an important role on curriculum development teams for the Boston University Center for Psychiatric Rehabilitation as well as for regional training projects in psychiatric rehabilitation and academic curriculum development for undergraduate and graduate programs in health and rehabilitation sciences. As an active contributor to the US Psychiatric Rehabilitation Association, Pat was a key member of the task force groups that developed the USPRA Language Guidelines and the most recent revision of the USPRA Multicultural Principles. She is the current Vice President of the Commission responsible for the Certified Psychiatric Rehabilitation Practitioner program, and a founding member of the Consortium of Psychiatric Rehabilitation Educators.

Marianne Farkas, ScD, is co-principal investigator of the Research and Training Center and director of the World Health Organization's Collaborating Center for Psychiatric Rehabilitation at the Center for Psychiatric Rehabilitation. Dr. Farkas has authored or co-authored more than 35 journal articles, 3 textbooks, 11 book chapters, and 6 multimedia training packages. She has received numerous awards for her contributions to the field, including the John Beard Award from the United States Psychiatric Rehabilitation Association (formerly IAPSRS).

Rick Forbess, MSSW, is currently the Associate Director of Training at the Center for Psychiatric Rehabilitation at Boston University. He began his career as a provider, supervisor, and manager in community mental health centers in Texas and Maine. He received his Masters of Science Degree in Social Work from the University of Texas at Arlington in 1978 and joined the Center for Psychiatric Rehabilitation as a Senior Training Associate in 1985. Since that time he has provided training and technical assistance to a wide range of mental health agencies throughout the United States and Canada in order to implement psychiatric rehabilitation, person-centered service planning, and other services guided by values considered central to facilitating a person’s recovery from mental illness. He has developed and assisted with the development of training technologies, manuals, guides, and program curricula and has co-authored published articles and book chapters on psychiatric rehabilitation and case management. 

Reviews

Currently, there are no published reviews for this product. If you would like to write an endorsement, please send it to Sue McNamara at: suemac@bu.edu

Related Products and Information

• Curricula: Group Process Guidelines for Leading Groups and Classes
• Curricula: Psychiatric Rehabilitation Training Technology
• Consultation/In-Service Training
• Recovery Services at the Center for Psychiatric Rehabilitation